Leadership and People Management
Recently I conducted a workshop on people management. In preparing for the workshop I came across a diagram of how our employees affect our business results. Basically it described how employee beliefs will affect employee attitudes and actions. Those employee attitudes and actions then have a significant effect on every interaction said employee’s have with our customers and clients, which leads to our customer/clients beliefs about our company. These customer/client beliefs intern lead to customer/client actions and in the end to our actual business results.
When you think about it this way, we can really see how important our employee beliefs about our company’s effects our business results. Negative beliefs can have a dramatic effect on the organizations results.
If we step back from this equation and take a hard look, we can see that our employee beliefs are most often the result of leadership within our organizations.
When good things happen in a business it is because of good leadership and when bad things happen it’s usually due to poor leadership.
Our leadership ability for better or worse, always determines our effectiveness and potential impact on or organization.
In order to effectively manage other people, we must first effectively manage ourselves.
I like to describe business as links of chain all linked together.
Each link represents an important function within the business. Strategy, finance and accounting, marketing, sales, HR, production, operations, inventory control, etc. A weak link in any one of the major functions makes the entire chain weak. And a weak chain cannot perform at its optimum capacity without problems.
Effective leadership helps to ensure each link is as strong as possible and working together in unison.
How strong are the links in your organization?
If you are in need of leadership training and development as an owner or CEO, or some of your team members are in need of coaching and training, don’t wait until one of the links in the chain weakens and eventually breaks, give me a call. I can help.